Contact Us
We'd love to hear from you! Whether you have questions about our platform, suggestions for improvement, content recommendations, or partnership inquiries, we're here to help.
Get in Touch
Email: [email protected]
Phone: +1 212-740-8473
Address: 847 Broadway, New York, NY 10003
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
How Can We Help?
General Inquiries
For general questions about Elevate Video Hub, our services, or how to use our platform, please email us at [email protected]. We typically respond within 24-48 hours during business days.
Content Suggestions
Have you discovered an excellent educational video that you think would be perfect for our collection? We welcome content suggestions from our community. Please include:
- Link to the video or creator's channel
- Brief description of why you recommend it
- Relevant category or topic area
- Your name (optional, for credit)
Creator Partnerships
Are you an educational content creator interested in having your videos featured on our platform? We're always looking to work with quality educators and creators. Please reach out with:
- Links to your educational content
- Brief description of your area of expertise
- Information about your target audience
- Any relevant credentials or background
Technical Issues
Experiencing technical difficulties with our website? Please let us know about:
- The specific page or feature that isn't working
- Your device and browser information
- Steps to reproduce the issue
- Any error messages you've seen
Educational Institution Partnerships
We're interested in partnering with schools, universities, and educational organizations. If you represent an educational institution and would like to explore collaboration opportunities, please contact us with details about your organization and how we might work together.
Feedback and Suggestions
Your feedback helps us improve Elevate Video Hub for everyone. We welcome suggestions about:
- New features or functionality
- User experience improvements
- Additional content categories
- Search and filtering enhancements
- Mobile app development
Media and Press
For media inquiries, press releases, or interview requests, please contact us at [email protected] with "Media Inquiry" in the subject line.
Copyright and Content Issues
If you have concerns about copyright, content accuracy, or inappropriate material, please contact us immediately. We take these matters seriously and will investigate all reports promptly.
Response Times
We strive to respond to all inquiries as quickly as possible:
- General inquiries: 24-48 hours
- Technical issues: 24 hours
- Content concerns: 12-24 hours
- Partnership inquiries: 3-5 business days
Thank you for being part of the Elevate Video Hub community. We look forward to hearing from you!